September 3, 2026
"I Didn't Know" Isn't an Answer Anymore
A director signs off on a project plan that ignores a tool the company already licenses. A manager tells her team no one internally has done this kind of analysis before, when someone two floors down did it eighteen months ago. An employee waits three weeks for a decision that a five-minute search could have made for himself. None of them lied. They just didn't know. For most of history, that was a complete defense. It isn't anymore, and most people haven't updated their behavior to reflect it.
